Nature of the Service
TrueNorth is a fully online platform offering live one on one career mentorship sessions through approved video communication tools. Mentorship is professional guidance, not legal, financial, or therapeutic advice.
Terms
The rules of using TrueNorth
By using TrueNorth, you agree to the terms below. These guidelines help keep the platform respectful, safe, and effective for professionals working with mentors through one on one sessions.
User Responsibilities
Users agree to communicate respectfully, use the platform for professional development purposes only, and provide accurate scheduling and account information.
Scheduling and Cancellations
Session scheduling, rescheduling, and cancellations must follow platform guidelines. Late cancellations or missed sessions may be subject to charges depending on policy.
Payments and Fees
Payments are handled securely through third party payment processors. TrueNorth is not responsible for processing errors beyond its control.
Mentor Profiles and Guidance
Mentors vary in background and focus. Some emphasize job search execution, while others focus on strategy or reinvention. TrueNorth strives for quality but does not guarantee specific employment outcomes.
Intellectual Property
All website content, branding, and mentorship resources belong to TrueNorth and may not be copied or redistributed without written permission.
Limitation of Liability
TrueNorth is not responsible for technical issues beyond its control, including internet outages or third party disruptions.
Changes to These Terms
We may update these terms periodically. Continued use of the platform means you accept any revised policies.